Dellamoda Authenticity Policy in two words: NO FAKES
Be informed, ask questions & make the right decision. Dellamoda.com only deals in authentic products. We have been serving our clients since 1996 (information available live from http://web.archive.org) We only offer authentic products and do not deal with FAKE or replicas. ALL our products may be verified at ANY designer brand store or authorized seller. All images are actual photos of every product we sell, we do not use catalog images or use other companies photos. This is so that you can be sure you will be receiving the promised items.
Authentic or your full money back! That's our "NO FAKES" policy. Its that simple.
Every product and transaction is also with a simple 30 full money back, No-restocking policy. That's our promise to you and we will keep it.
Dellamoda Inc, originally an Italian company, is now and has been for over 15 years a registered CA corporation. We are not in China or far east, always a phone call away. Our buyers are here in US and in Italy, 95% our products are made in Italy. We work only & directly with designer outlets or authorized and reputable dealers in the US and Italy. We do not purchase products from just anyone, anywhere.
Here we take pride in offering you first class customer service and stand behind you and our reputation. Should you have any questions regarding our products, services and our policies, please contact our customer service representatives and we will be happy to give you additional information to help you make the right decision.
Dellamoda Inc is an accredited BBB member and is responsible for maintain the highest qualities of standards in the industry in order to maintain membership with BBB. We will work with you and BBB in order to work out any issues or concerns you may have & maintain our dedication to our customer service excellence. We have been a BBB member since 07/19/2004 always maintaining an A rating.
Our office is open Monday through Friday from 10:00 AM to 5:00 PM Pacific Time. You may contact us by phone at anytime during these hours or by email anytime at info@dellamoda.com.
All our staff including our general manager, buyers and operational managers are available to help you resolve ANY issues what so ever.
Thank you for your business, it is much appreciated.
Enjoy shopping at Dellamoda.com
