About Dellamoda:

In business since 1996 (information available live from http://web.archive.org) and with over 100,000 loyal clients worldwide, DellaModa.com is inspired by you, the smart shopper, who does not like to pay full price for designer fashions handbags and accessories. Here we pass the savings to our clients. We are an outlet store for authentic luxury handbags, shoes, sunglasses and accessories. We are proud to offer a "30 day no questions asked" return policy. Here we stand behind you, our products & reputation. Please note, Dellamoda is only affiliated with Dellamodausa.com and no other website.

Dellamoda's "5" Rules.

1) Honor a simple "30 day, Full satisfaction or your money back, No-Restocking Free" policy.
Please click here to see our full return policy because some restrictions do apply to certain products types.

2) Guarantee 100% authentic or your money back.
WE DO NOT SELL FAKE / IMITATION ITEMS. ALL products sold at Dellamoda.com come with full manufacturer warranty and the authenticity on all our items can be verified at each designer brands store or their authorized seller. There is also manufacturers repair services and warranties available for ALL products sold at Dellamoda.com.

3) ALL items sold here at this site are BRAND NEW, never used and free of any defects.

4) Be professional and considerate to your needs. We promise to act responsively and treat everyone as we would like to be treated.

5) You must be fully satisfied or you will receive a full refund.

Dellamoda Inc is an accredited BBB member and is responsible for maintaining the highest standards in the industry in order to maintain membership with BBB. We will work with you and BBB in order to work out any issues or concerns you may have & maintain our dedication to customer service excellence. We have been a BBB member sine 2004. For additional information about our company, you may visit BBB (Better Business Bureau).

Below is a quick Q&A in order to help answer most common questions.

• Is dellamoda legit?
  
  Dellamoda Inc has been in business since 1996 and is a CA corporation. We have have over 100,000 clients in over 75 countries.
  You can contact us with any questions and we will be happy to send you additional information about Dellamoda Inc
  
  
• Do you offer a return policy?
  
  Yes, we offer a full 30 day, no-restocking fee ( except certain items ) policy. please click here to read our full return policy?
  
  
• Are your products real or fake / imitations?
  
  All our items are real and not fakes. We have never sold items that were not authentic / FAKE. If you ever have concerns regarding this issue please contact us and we will provide you with enough information to satisfy you or we will offer you a FULL refund including all charges. You will never receive a FAKE item from Dellamoda.com. For more information for about Dellamoda "NO FAKES" policy & grantee, please click here.
  
  
• How can i know if my item is not a FAKE and indeed real?
  
  We urge all our clients to verify authenticity of their product at any designer brand store or authorized sellers. ALL designer brands have serial numbers which can be easily verified. We can help direct you to your nearest store in order to do so.
  
  
• Where does your merchandise come from?
  
  We purchase what is available to us at best prices possible & from the designer groups or their authorized sellers directly. We do not purchase products from unauthorized sellers or third party brokers.
  
  
• Where do the items ship from?
  
  ALL our items ship out right from our warehouse in Los Angeles CA.
  
  
• How long will is take for me to receive my order?
  
  All items usually ship the very working day ( sunglasses may take a few days to ship )
  
  
• Is your site secure?
  
  Dellamoda.com is a part of Yahoo Shopping and our shopping cart is verified daily by McAfee ( The largest site security verification company ), SecurityMetrics ( PCI verified merchant program )as well as Google Safe Browsing Advisory & Yahoo Privacy to make sure your information is safe and secure. Our site features a dynamic design, superior customer service, and the most advanced search technology available in order to make your shopping experience pleasant.
  
  
• Is Dellamoda.com a Paypal verified company? How does this help me?
  
  Yes, Dellamoda.com was verified by paypal in 2001. To become Verified, a PayPal member in the United States must provide Paypal with proof that he or she has opened an account at a bank or other financial institution. Because these institutions are required by law to screen account holders, PayPal's verification process increases security when you pay parties you do not know.
  Please just click on the Paypal Verified Seal below to read more about Dellamoda.com and Paypal.
  
  
• How can i contact Dellamoda if i have any issues?
  
  Our office is open Monday through Friday from 8:00 AM to 5:00 PM Pacific Time. You may contact us by phone at 800-515-8523 anytime during these hours or by email anytime at info@dellamoda.com. All our staff including our general manager, buyers and operational managers are available to help you resolve ANY issues what so ever.
  
  
• Is Dellamoda a BBB member?
  
  Yes, Dellamoda has been a BBB member since 2004. We will work with you and BBB in order to work out any issues you may have, no matter what.
  

Thank you for your business, it is much appreciated. Our professional Customer Service team is ready to assist you.
Enjoy shopping at Dellamoda.com